These Terms explain the basic conditions for using Alabama HVAC Help.
By using the site, calling a number shown on the site, or requesting HVAC help, you agree to use Alabama HVAC Help only as a referral resource and not as a substitute for your own review of any provider.
Alabama HVAC Help is a free referral service for homeowners seeking help with AC repair, emergency AC issues, HVAC repair, furnace repair, heat pump repair, HVAC troubleshooting, or HVAC replacement.
The site may help connect homeowners with providers or call-routing partners that can discuss the requested HVAC issue. Alabama HVAC Help does not perform HVAC diagnosis, repair, replacement, maintenance, installation, dispatch, or warranty service.
The site may include educational or referral-oriented information, but that information is not professional advice and should not be treated as a diagnosis of your system.
Any provider who responds to a call or request is an independent provider. Independent providers are not employees, agents, partners, or representatives of Alabama HVAC Help.
Each provider controls its own service area, pricing, scheduling, service recommendations, technician assignments, credentials, insurance, warranties, and customer policies. Any agreement to inspect, repair, replace, maintain, finance, or service HVAC equipment is solely between you and the provider.
Alabama HVAC Help does not warrant or guarantee any work performed by a provider. We do not guarantee that a provider will answer, accept your job, arrive within a particular time, provide a specific price, diagnose your system correctly, complete a repair, replace equipment, honor a warranty, or meet your expectations.
We do not control provider statements, estimates, workmanship, materials, safety practices, licensing, insurance, or billing. You are responsible for deciding whether to contact, hire, pay, or continue working with any provider.
Before work begins, you should verify the provider’s license and insurance directly with that provider. You should also request the provider’s company name, written estimate, scope of work, fees, warranty terms, and any required permits or service conditions.
If licensing, insurance, permit, or code requirements apply to the work, you are responsible for confirming that the provider can meet those requirements. Do not rely on Alabama HVAC Help as proof of a provider’s qualifications.
Provider availability varies by location and time. Alabama HVAC Help does not guarantee emergency response, same-day appointments, after-hours availability, or immediate repair.
If you smell gas, see fire or smoke, face a medical emergency, or believe there is an immediate safety threat, call 911 or the appropriate emergency service. For urgent HVAC issues, ask the provider directly about availability, timing, and whether temporary safety steps are needed.
You may not use Alabama HVAC Help for fraud, spam, abusive calls, false requests, automated scraping, misleading lead generation, incentivized traffic, or any activity that violates law or campaign rules.
You may not represent Alabama HVAC Help as a contractor, use it to create a fake business listing, or imply that Alabama HVAC Help has a Google Business Profile for contractor services.
You may not submit false contact information, impersonate another person, interfere with call tracking, or attempt to manipulate attribution, call duration, routing, or qualification status.
We may restrict or decline traffic, calls, or requests that appear abusive, misleading, fraudulent, non-homeowner, or inconsistent with the site’s referral purpose.
Alabama HVAC Help may update these Terms as the website, provider-routing process, call tracking, or compliance requirements change. Changes will be reflected by updating the date at the top of this page. Continued use of the site after changes means you accept the updated Terms.